Shipping & Returns
How we deliver across Bangladesh, and how returns work if something isn't right.
Delivery Coverage
We deliver to all 64 districts of Bangladesh. Orders are dispatched from our Dhaka warehouse within 24–48 hours of confirmation.
Inside Dhaka: typically 1–2 business days. Outside Dhaka: 2–5 business days depending on courier availability.
Delivery Charges
The current Inside Dhaka and Outside Dhaka delivery charges are shown clearly during checkout before you place the order.
Letter House does not currently apply an automatic free-delivery threshold.
7-Day Replacement Guarantee
If your book arrives damaged, misprinted, or with the wrong title, you may request a replacement within 7 days of delivery. The book must be in unused condition with original packaging.
Contact our support center at +880 1877-998661 to initiate a replacement.
Non-Returnable Items
For hygiene and readability reasons, we do not accept returns on books with visible signs of use, broken spines, or marked pages. Digital or special-order titles are also non-returnable.
Need Help?
Reach our support team via the contact page or call the support number shown there.